Effective Date: June 27, 2025
Ghoomana Inc (“we”, “our”, or “us”) is a subsidiary of Corpela Group, operating as a tour and travel company in Pakistan. We are committed to protecting the privacy and personal information of our customers, clients, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services or interact with us through our website, mobile applications, social media platforms, or in person.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Contact details (phone number, email address, mailing address)
- CNIC/Passport number
- Date of birth
- Payment details
- Travel preferences and history
b. Technical Information
- IP address
- Browser type and version
- Operating system
- Cookies and usage data (via our website or third-party analytics tools)
c. Booking & Travel Information
- Travel itineraries
- Flight and hotel bookings
- Visa and insurance documents
- Emergency contact information
2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Communicate important trip updates and confirmations
- Customize travel packages based on your preferences
- Provide customer service and support
- Send promotional and marketing content (only with your consent)
- Improve our services and user experience
- Comply with legal obligations
3. Sharing of Information
We may share your information with:
- Airline and hotel partners, travel agents, and service providers for booking fulfillment
- Legal or regulatory authorities when required by law
- Corpela Group and its affiliates for internal business purposes
We do not sell your personal information to third parties.
4. Data Protection & Security
We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure servers and data encryption
- Access controls and authentication mechanisms
- Regular security audits
5. Your Rights
You have the right to:
- Access your personal information
- Correct or update your data
- Request deletion of your data (where applicable)
- Opt out of marketing communications
To exercise these rights, please contact us at [insert contact email].
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, track usage patterns, and improve performance. You may choose to disable cookies in your browser settings, but this may limit some functionality.
7. Third-Party Links
Our website or communications may contain links to external websites. We are not responsible for the content or privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ghoomana Inc
A project of Corpela Group
Email: privacy@ghoomana.com