Effective Date: June 27, 2025
Ghoomana Inc – A Project of Corpela Group
At Ghoomana Inc, the safety and well-being of our travelers, staff, and partners is our highest priority. This Travel & Safety Policy outlines the procedures, expectations, and guidelines we follow to ensure secure, enjoyable, and responsible travel experiences across Pakistan and beyond.
1. Health & Safety Standards
- All vehicles, hotels, and equipment used are selected based on safety, cleanliness, and reliability.
- We ensure that our tour guides and drivers are trained in emergency response and basic first aid.
- Medical kits are available with the tour guide during all excursions.
2. Emergency Protocols
- In case of illness, injury, or accident, immediate first aid assistance will be provided, and the traveler will be taken to the nearest healthcare facility.
- Ghoomana staff will notify emergency contacts if needed and assist with hospital logistics.
- We maintain contact with local authorities and law enforcement where required.
3. Travel Insurance
- We recommend all travelers to have personal travel insurance that covers health, accidents, cancellations, and theft.
- Ghoomana does not bear responsibility for medical bills, lost luggage, or flight cancellations unless explicitly mentioned in the package.
4. Covid-19 & Health Advisory
- We follow updated health advisories from the Government of Pakistan and WHO.
- In case of outbreaks or pandemics, Ghoomana may:
- Postpone tours
- Require COVID testing or vaccination proof
- Implement mask or social distancing guidelines
5. Weather & Road Conditions
- Tours in Northern Pakistan and other regions may face weather-based disruptions.
- Ghoomana monitors local conditions and reserves the right to alter itineraries or reschedule trips for traveler safety.
- Delays due to landslides, snowfall, or flooding are handled on a case-by-case basis.
6. Transport Safety
- All transport vehicles are:
- Routinely maintained and inspected
- Operated by licensed and experienced drivers
- Equipped with emergency tools where possible
- Seatbelts should be worn at all times during long road journeys.
7. Solo & Female Travelers
- We prioritize safe accommodation and travel routes for solo and female travelers.
- Female tour managers or guides may be assigned where needed (upon request or availability).
- Mixed-group etiquette is strictly followed to ensure respectful conduct at all times.
8. Trekking, Hiking & Adventure Safety
- Travelers must follow fitness and gear recommendations for treks and outdoor activities.
- Ghoomana is not responsible for injuries caused by personal negligence, failure to follow guide instructions, or unapproved activities.
- Specialized activities (paragliding, rafting, etc.) may require signed waiver forms.
9. Local Law Compliance
- All travelers are expected to abide by local laws, customs, and regulations.
- Ghoomana is not liable for any legal issues resulting from personal misconduct or violation of local norms.
10. Safety of Minors
- Children under the age of 18 must be accompanied by a parent or legal guardian.
- Ghoomana does not allow unaccompanied minors on tours.
11. Incident Reporting
- Any safety concern, suspicious activity, or accident must be reported immediately to the trip leader or management.
📧 Email: info@ghoomana.com